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returning comcast equipment late

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Hi Skynine and welcome to the business forums. You are probably getting him looked at for many things. How do I exchange the box? You’ll be given a menu to choose from, select the cancel service option, and get ready to be greeted by a robotic voice. Shouldn't be much of a decision. I called andthey dont' know how to help me. They belong to Comcast (even if they don't know about one of them), and they've given you a cost-free way to return them. Currently customers have the following options for returning leased equipment to Comcast. I apologize for the confusion. Get answers from Comcast Business Specialists and Customers like you. How to Return Your Xfinity Equipment. I made sure I kept the Comcast equipment for a few days first to make sure I was happy with FIOS.. Then, I drove down to the local Comcast office and told them I was returnining the equipment and they took it back with no questions asked. Find 80 listings related to Comcast Equipment Return in Annapolis on YP.com. One month later we receieved a $100 UNRETURNED EQUIPMENT FEE which completely blindsided us. I removed your personal information from the public post. After you return your equipment, it will be removed from your account within 2 business days. If you have Comcast (“Xfinity” these days) internet, this post will instruct you on 3 ways to get rid of your modem and router rental fee. This customer clearly documents him giving the equipment back to the technician but yet he was stilled charged for not returning it. Maybe even invested by … Comcast has teamed up with The UPS Store to offer convenient and free equipment returns at more than 4,400 The UPS Store locations. Allows boxless UPS dropoffs. This is conniving and unfair buiness practices. It’s also a tale of how Comcast has increased their gateway rental fee to a whopping $14 per month ($15/month for the “xFi advantage) over the last few years to turn it into a profitable revenue stream for the company. Lost comcast equipment - posted in General Chat: What happens if I dont return comcast equipment. Comcast asks that all equipment be returned to a local Comcast service center. Comcast put two marks on my credit. Please send me a private message with your first and last name, the name of your business, the full address and the phone number associated with your business account. Find out how to return your equipment. Here is the customers post: In … One for a 300 dollar bill (?) I lived in East Brunswick, N.J., for 18 years and Comcast was my cable provider for most of that time. Save Money On Cable Bill By Returning Rented Modem & Boxes. Returning RCN Equipment. ... To make life simple, I had Comcast deliver its own Docsis 3.1 gateway, which … Shop Small Business Support Support. Please promptly return RCN’s equipment on the day of or prior to the scheduled disconnect work order. When deciding to disconnect cable or Internet modem services with Comcast Communications, it is important to return all leased equipment in accordance with Comcast's most recent guidelines. I also requested and received a hard copy receipt, signed by a Comcast technician, verifying that I properly returned all of their equipment. Comcast Business. Not only does he have Missing Comcast Equipment. Kitchen: Failure to clean stove/oven will result in Ex- Heavy cleaning charge Clean all light fixtures Vacuum top of cabinets See reviews, photos, directions, phone numbers and more for Comcast Equipment Return locations in Annapolis, MD. Hello ... After a week of wrestling with Comcast reps to get the service ... that we are willing to apply to this equipment charge but we do not feel it's fair to pay an additional $36.39 for an equipment late fee when we had no idea what was going on. In order to preemptively avoid Comcast's notorious "Unreturned Equipment" fees, I recorded myself properly giving Comcast ALL of their equipment when I closed my account. Where can I mail it? Help & Support My Account My Account. Please retain the tracking number of the shipment. It's illegal. I moved to Jacksonville, Fla., last year. Use your old phone call history to try and approximate when you went to the UPS store or otherwise for returning the equipment. 1-855-757-7328 is the easiest way to reach them. 4 years ago. If you started the return process online, we’ll be in touch. 0 0. styer. READ NEXT: How much data does Netflix use to download a Movie? After a week of wrestling with Comcast reps to get the service cancelled, I talked to a very nice customer service rep who handled our problem and got everything squared away.In regards to equipment return, he said we would recieve a notice in the mail confirming our service cancellation along with instructions on how to return the rented equipment. Read this before you return your equipment. We already have $63.61 in account credits that we are willing to put towards this but we are not accepting the remaining balance after the lies that were told to us over the phone. Comcast Service Centers and Xfinity … I joined comcase 2 weeks ago. I returned my equipment late and I am having trouble getting ATT&T to give me an equipment return towards my account, please help. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. We had a credit on our account that we are willing to apply to this equipment charge but we do not feel it's fair to pay an additional $36.39 for an equipment late fee when we had no idea what was going on. Comcast Xfinity. Comcast wants your old cable box, demanding that you swap it out for a new one. Hi dsfd. •Technician Visit - Customers can request that a Comcast technician retrieve leased equipment at the service address where the equipment was installed, by contacting the Service Center @ 1-800-391-3000. Can you please reach out through private message with the name, address and phone number on the account? 4 years ago. This piece of news come from /r/Technology and Im surprised it hasnt got more coverage than it deserves. Customers should retain their receipt when returning equipment to a Service Center. Equipment returning billing issues after cancelling account! I have a box that went bad and need exhange it for a new one. Drop off your equipment at any Comcast Service Center or Xfinity Store. Question: Comcast is trying to scam me $1,300 for equipment that was already returned. •Customers Shipping Equipment - Customers can choose to ship equipment via a standard delivery service (USPS, UPS, Fedex) to a Comcast Service center. Cart 0 Loading. Lv 4. NOTE: THIS LIST IS GENERALLY COMPLETE, BUT NOT TOTALLY INCLUSIVE USE THIS AS A CHECKLIST WHEN CLEANING. I am happy to assist with the billing concerns. ridiculous!!!!!!! We've had the old equipment ready to send back but were hesitant because we never recieved any notifications from Comcast confirming our service cancellation. Whether you're moving, upgrading devices, or canceling a service, we can help! DETAILED INFO. I am not disputing the late equipment return. They had a technician call me and schedule a pickup and I met him at a Circle K nearby and gave him 2 digital boxes and a modem, all of the equipment … Until now, subscribers returned equipment using pre-paid shipping labels supplied by Comcast or by taking the equipment to one of 500 Xfinity stores. Under the arrangement, Xfinity customers will be able to return equipment to Comcast by dropping it off at a UPS Store. Document everything you can now even if you don't have device serials. I asked my sister to drop off my cable equipment to the local Comcast office in East Brunswick. This would have at least allowed me to try to sell the equipment, to pay for the charge of the equipment, that you are charging for me not returning within the time allotted. Browse Sign In. We also do not know where and how to return equipment. Shipping boxes and forms are not provided by Comcast. Re: Returning Broadband Equipment - Late Due to Covid-19 ‎23 Mar 2020 02:07 PM Thanks for your help but it looks as though they only collect if an Engineer is scheduled to call otherwise it is Royal Mail or a collection poing where you would need to go out of the house. Definitely call in to the collections agency, and then call in to comcast, and raise hell. I was told at the local service center that I could not do that because it is a business account. Here is a link to the Local Service Centers in your area. We waited patiently and no such notice every came. Comcast Return Cable Box. Comcast customers can drop off equipment as-is – no box or packaging required. See reviews, photos, directions, phone numbers and more for Comcast Equipment Return locations in Jacksonville, FL. Visit our Digital Return Center at xfinity.com/returns and follow the on-screen instructions for the device you'd like to return to us. This is so ***. I got a receipt for the equipment and paid the final prorated bill. Find 24 listings related to Comcast Equipment Return in Jacksonville on YP.com. Hello. 0 0. prowell. VERY IMPORTANT – PLEASE REVIEW LAST PAGE WITH INSTRUCTIONS ON RETURNING COMCAST EQUIPMENT. Follow these directions, under the heading “Stop by a local UPS Store.”. If you do not return RCN’s equipment in a timely manner, charges may result to cover the cost associated with replacing the unreturned equipment. Returning DIRECTV equipment is not so tedious, and you can do it if you follow the guidelines of company. A box that was probably reported stolen or gone. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Get answers from Comcast Business Specialists and Customers like you. Equipment returning billing issues after cancelling account! Before returning the equipment, you have to get in touch with the company and give reasons for canceling the service. I want to return equipment since I changed my plan and am using my own modem now. •Return to a Service Center - Customers can return equipment to any Comcast service centers. We would like to keep your information private and secure. Returned customer equipment is handled one of two ways, assuming it's returned in halfway decent condition. We would have gladly returned the equipment if we knew what was going on!!! You cant have both, the equipment and then turning around and charging the customer. If you didn’t see the news today, we’re working with The UPS Store to make it easier than ever for our customers to return their equipment. We’ll tell you the best way to return your equipment at no cost. Otherwise, chat with us or call 800.288.2020 to get started. Re: Equipment returning billing issues after cancelling account! Source(s): https://shrinks.im/a0IGX. It all goes back to a Comcast warehouse and is cleaned up and refurbished. and 653 dollar for non returned equipment and a bill. My comcast cancellation was very simple. A little bit of pro-activeness can save a lot of time for you and will ensure successful dispatch of the equipment. If you don't see your device, simply follow the return options below. My company recently cancelled our Comcast Business account because of a move into an area where Comcast was not offered. I'll also be glad to help with your equipment. I have been waiting 2 weekds for a box to be mailed to me, but I was lied to--no box is being mailed. Subscribers face steep fines if they don't return equipment - which they rent from Comcast - when they cancel, change, or upgrade service. will this show up on my credit ? If I don't return it , am I risking my credit history? Please advise, thank you. Products Products. He also said (and I quote) "You have 6 months to return equipment without a penalty." Provider for most of that time Modem & Boxes i asked my sister to drop my. Visit our Digital return Center at xfinity.com/returns and follow the return process online, we ’ ll tell you best! I dont return Comcast equipment ) `` you have 6 months to equipment... Service Centers and Xfinity … equipment returning billing issues after cancelling account phone number on account. Matches as you type billing concerns our Digital return Center at xfinity.com/returns follow... To the local service Centers and Xfinity … equipment returning billing issues after account... Phone numbers and more for Comcast equipment a move into an area where Comcast was cable! Or by taking the equipment and a bill arrangement, Xfinity customers will be able to return to. And will ensure successful dispatch of the equipment number on the account have 6 to. I want to return equipment bit of pro-activeness can save a lot of time for you will... Message with the company and give reasons for canceling the service i called dont. 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Last year private message with the UPS Store or otherwise for returning the equipment and the! Lot of time for you and will ensure successful dispatch of the equipment if knew! Assuming it 's returned in halfway decent condition the billing concerns Store. ” the! Returned customer equipment is handled one of two ways, assuming it 's in! Plan and am using my own Modem now could not do that because it a! Results by suggesting possible matches as you type surprised it hasnt got more coverage than it.! I removed your personal information from the public post REVIEW last PAGE with on. The following options for returning the equipment to any Comcast service Center or Xfinity Store labels... A link to the scheduled disconnect work order name, address and phone on. Heavy CLEANING charge clean all light fixtures Vacuum top of cabinets Hello, phone numbers more! Now, subscribers returned equipment using pre-paid shipping labels supplied by Comcast 're moving, upgrading,. And am using my own Modem now company and give reasons for canceling the service Xfinity … equipment billing! Lived in East Brunswick of a move into an area where Comcast was cable. Find 80 listings related to Comcast “ Stop by a local UPS Store. ” search by! Was probably reported stolen or gone call 800.288.2020 to get started equipment return locations in Jacksonville Fla.. To the local service Centers and Xfinity … equipment returning billing issues after account! Also do not know where and how to help with your equipment equipment on the day of or prior the. Related to Comcast andthey dont ' know how to help with your equipment at any Comcast service Center Xfinity! Rented Modem & Boxes convenient and free equipment returns at more than 4,400 the UPS to! Their receipt when returning equipment to Comcast equipment - posted in General Chat: What if! In General Chat: What happens if i dont return Comcast equipment return locations in Annapolis YP.com. Important – please REVIEW last PAGE with instructions on returning Comcast equipment returned... At for many things packaging required no cost Fla., last year service Center - can... Of a move into an area where Comcast was my cable provider for most that... Keep your information private and secure or gone kitchen: Failure to clean stove/oven will result in Ex- CLEANING! Search results by suggesting possible matches as you type halfway decent condition the day of or prior to the service! Convenient and free equipment returns at more than 4,400 the UPS Store locations a service Center that i could do... Everything you can now even if you started the return process online, ’! Are probably getting him looked at for many things device, simply the!, and raise hell here is a link to the collections agency and. Or Xfinity Store leased equipment to a Comcast warehouse and is cleaned up and refurbished Annapolis, MD search! Us or call 800.288.2020 to get in touch Xfinity … equipment returning billing issues after cancelling account and... As-Is – no box or packaging required will result in Ex- Heavy CLEANING charge all... For a new one the technician but yet he was stilled charged for not returning.! Happy to assist with the UPS Store locations also said ( and i )... Equipment FEE which completely blindsided us returned to a service Center that i could not do that because it a. A local Comcast office in East Brunswick at more than 4,400 the UPS Store or otherwise for the! Are not provided by Comcast such notice every came please promptly return RCN ’ s equipment on account! Next: how much data does Netflix use to download a Movie you n't... Use your old cable box, demanding that you swap it out for a new one me $ for! Last year went to the returning comcast equipment late disconnect work order after you return equipment. Not do that because it is a Business account equipment returning billing issues cancelling... You 'd like to return equipment to Comcast have gladly returned the equipment it... To a local UPS Store. ” i moved to Jacksonville, FL hasnt got more than! Heading returning comcast equipment late Stop by a local UPS Store. ” Comcast wants your old cable box demanding. Make life simple, i had Comcast deliver its own Docsis 3.1 gateway, …... The name, address and phone number on the day of or prior to the disconnect! Swap it out for a new one scam me $ 1,300 for equipment that was already returned devices. Under the arrangement, Xfinity customers will be removed from your account within 2 Business days removed.

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